{"id":32981,"date":"2026-08-24T19:14:19","date_gmt":"2026-08-24T17:14:19","guid":{"rendered":"https:\/\/shop.crmschock.com\/agb\/"},"modified":"2026-10-10T10:37:43","modified_gmt":"2026-10-10T08:37:43","slug":"agb","status":"publish","type":"page","link":"https:\/\/shop.crmschock.com\/tr\/agb\/","title":{"rendered":"Genel \u0130\u015flem Ko\u015fullar\u0131"},"content":{"rendered":"

I. Genel \u0130\u015flem Ko\u015fullar\u0131<\/h2>\n

\u00a7 1 Temel h\u00fck\u00fcmler<\/h3>\n

(1) A\u015fa\u011f\u0131daki i\u015flem ko\u015fullar\u0131, taraflar aras\u0131nda yaz\u0131l\u0131 olarak bir de\u011fi\u015fiklik kararla\u015ft\u0131r\u0131lmad\u0131k\u00e7a, shop.crmschock.com internet sitesi \u00fczerinden sa\u011flay\u0131c\u0131 olarak bizimle (SToxxparts GmbH) yapt\u0131\u011f\u0131n\u0131z s\u00f6zle\u015fmeler i\u00e7in ge\u00e7erlidir. Farkl\u0131 veya bunlarla \u00e7eli\u015fen i\u015flem ko\u015fullar\u0131 yaln\u0131zca a\u00e7\u0131k onay\u0131m\u0131zla ge\u00e7erli olur.<\/p>\n

(2) \u00dcr\u00fcnlerimizi yaln\u0131zca hukuki i\u015flemi ger\u00e7ekle\u015ftirirken ticari veya ba\u011f\u0131ms\u0131z mesleki faaliyeti kapsam\u0131nda hareket eden ger\u00e7ek ki\u015filere, t\u00fczel ki\u015filere veya hak ehliyetine sahip ki\u015fi ortakl\u0131klar\u0131na (giri\u015fimcilere) sat\u0131\u015fa sunuyoruz. T\u00fcketicilerle s\u00f6zle\u015fme yap\u0131lmas\u0131 kapsam d\u0131\u015f\u0131d\u0131r.<\/p>\n

\u00a7 2 S\u00f6zle\u015fmenin kurulmas\u0131<\/h3>\n

(1) S\u00f6zle\u015fmenin konusu mal sat\u0131\u015f\u0131d\u0131r. Mal\u0131n temel \u00f6zellikleri ilgili teklifte belirtilir.<\/p>\n

(2) \u0130lgili \u00fcr\u00fcn\u00fc internet sitemizde yay\u0131nlamakla, \u00e7evrim i\u00e7i sepet sistemi \u00fczerinden ilgili teklifte belirtilen ko\u015fullarda s\u00f6zle\u015fme kurulmas\u0131 i\u00e7in size ba\u011flay\u0131c\u0131 bir teklif sunmu\u015f oluruz.<\/p>\n

(3) S\u00f6zle\u015fme \u00e7evrim i\u00e7i sepet sistemi \u00fczerinden \u015fu \u015fekilde kurulur: Sat\u0131n al\u0131nacak mallar sepete eklenir. Sepette de\u011fi\u015fiklik yapabilirsiniz. \u00d6deme sayfas\u0131n\u0131 a\u00e7t\u0131ktan sonra ileti\u015fim, fatura ve teslimat bilgilerini girer, sunulan kargo ve \u00f6deme y\u00f6ntemlerini se\u00e7er ve sipari\u015f \u00f6zetini kontrol edersiniz. G\u00f6ndermeden \u00f6nce giri\u015flerinizi d\u00fczeltebilir veya sipari\u015fi iptal edebilirsiniz.<\/p>\n

\u00d6deme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc do\u011furan sipari\u015f d\u00fc\u011fmesi \u00fczerinden sipari\u015finizi g\u00f6ndererek teklifimizi hukuken ba\u011flay\u0131c\u0131 olarak kabul etti\u011finizi beyan edersiniz; b\u00f6ylece s\u00f6zle\u015fme kurulmu\u015f olur.<\/p>\n

(4) Ayr\u0131ca telefon, e-posta veya posta yoluyla ba\u011flay\u0131c\u0131 bir s\u00f6zle\u015fme teklifi (sipari\u015f) verebilirsiniz. Teklifin kabul\u00fc (dolay\u0131s\u0131yla s\u00f6zle\u015fmenin kurulmas\u0131), telefonla verilen sipari\u015flerde hemen veya en ge\u00e7 5 g\u00fcn i\u00e7inde sipari\u015fin yerine getirilece\u011fini ya da mal\u0131n teslim edilece\u011fini bildiren metin bi\u00e7imindeki bir onayla (\u00f6rne\u011fin e-posta ile sipari\u015f onay\u0131) ger\u00e7ekle\u015fir. Bu s\u00fcre i\u00e7inde b\u00f6yle bir bildirim almazsan\u0131z sipari\u015finizle art\u0131k ba\u011fl\u0131 olmazs\u0131n\u0131z. Bu durumda \u00f6nceden yerine getirilmi\u015f edimler varsa gecikmeksizin iade edilir.<\/p>\n

(5) Talep \u00fczerine size metin bi\u00e7iminde g\u00f6nderilen \u00f6zel bir teklif haz\u0131rlar\u0131z. \u0130lgili teklifte ba\u015fka bir s\u00fcre belirtilmedik\u00e7e bu teklifle 5 g\u00fcn boyunca ba\u011fl\u0131 kal\u0131r\u0131z. Teklifi metin bi\u00e7iminde onaylayarak kabul edersiniz.<\/p>\n

(6) Sipari\u015fin i\u015flenmesi ve s\u00f6zle\u015fmenin kurulmas\u0131yla ilgili gerekli t\u00fcm bilgilerin iletilmesi, k\u0131smen otomatik olarak e-posta yoluyla ger\u00e7ekle\u015fir. Bu nedenle bize bildirdi\u011finiz e-posta adresinin do\u011fru oldu\u011fundan, e-postalar\u0131 alman\u0131n teknik olarak m\u00fcmk\u00fcn oldu\u011fundan ve \u00f6zellikle SPAM filtreleri taraf\u0131ndan engellenmedi\u011finden emin olmal\u0131s\u0131n\u0131z.<\/p>\n

\u00a7 3 Fiyatlar, \u00f6deme ko\u015fullar\u0131 ve kargo \u00fccretleri<\/h3>\n

(1) \u0130lgili tekliflerde belirtilen fiyatlar ve kargo \u00fccretleri net fiyatlard\u0131r. Yasal KDV\u2019yi i\u00e7ermezler.<\/p>\n

(2) Kargo \u00fccretleri sat\u0131n alma fiyat\u0131na dahil de\u011fildir ve \u00fccretsiz teslimat taahh\u00fct edilmedik\u00e7e ayr\u0131ca hesaplan\u0131r. Ayr\u0131nt\u0131lar internet sitemizde ilgili ba\u015fl\u0131kl\u0131 d\u00fc\u011fme alt\u0131nda veya ilgili teklifte bulunur.<\/p>\n

(3) Avrupa Birli\u011fi d\u0131\u015f\u0131ndaki \u00fclkelere teslimatta, sorumlulu\u011fumuz d\u0131\u015f\u0131nda do\u011fan g\u00fcmr\u00fck vergileri, di\u011fer vergiler veya para transferi \u00fccretleri (bankalar\u0131n havale veya d\u00f6viz kuru \u00fccretleri) gibi ek masraflar olu\u015fabilir. Bu masraflar\u0131 siz kar\u015f\u0131lamakla y\u00fck\u00fcml\u00fcs\u00fcn\u00fcz.<\/p>\n

(4) Teslimat bir AB \u00fcyesi \u00fclkeye yap\u0131l\u0131yor, ancak \u00f6deme Avrupa Birli\u011fi d\u0131\u015f\u0131ndan ba\u015flat\u0131l\u0131yorsa, olu\u015fan para transferi masraflar\u0131n\u0131 (bankalar\u0131n havale veya d\u00f6viz kuru \u00fccretlerini) siz kar\u015f\u0131lamakla y\u00fck\u00fcml\u00fcs\u00fcn\u00fcz.<\/p>\n

(5) \u0130nternet sitemizde ilgili ba\u015fl\u0131kl\u0131 d\u00fc\u011fme alt\u0131nda veya ilgili teklifte belirtilen \u00f6deme y\u00f6ntemlerini kullanabilirsiniz. \u0130lgili \u00f6deme y\u00f6nteminde veya faturada ba\u015fka bir \u00f6deme s\u00fcresi belirtilmedik\u00e7e, kurulan s\u00f6zle\u015fmeden do\u011fan \u00f6deme alacaklar\u0131 derhal muacceldir. Pe\u015fin \u00f6deme indirimi, yaln\u0131zca ilgili teklifte veya faturada a\u00e7\u0131k\u00e7a belirtilmi\u015fse uygulanabilir.<\/p>\n

\u00a7 4 Teslimat ko\u015fullar\u0131<\/h3>\n

(1) Tahmini teslimat s\u00fcresi ilgili teklifte belirtilir. Teslimat tarihleri ve s\u00fcreleri yaln\u0131zca taraf\u0131m\u0131zca yaz\u0131l\u0131 olarak onayland\u0131\u011f\u0131nda ba\u011flay\u0131c\u0131d\u0131r. Pe\u015fin banka havalesiyle \u00f6deme y\u00f6nteminde mal, sat\u0131n alma bedelinin tamam\u0131 ve kargo \u00fccretleri taraf\u0131m\u0131za ula\u015ft\u0131ktan sonra sevk edilir.<\/p>\n

(2) Sipari\u015f etti\u011finiz bir \u00fcr\u00fcn, uygun bir tedarik i\u015flemi zaman\u0131nda yap\u0131lm\u0131\u015f olmas\u0131na ra\u011fmen sorumlulu\u011fumuz d\u0131\u015f\u0131ndaki bir nedenle beklenmedik \u015fekilde temin edilemiyorsa, bu durum size gecikmeksizin bildirilir. S\u00f6zle\u015fmeden d\u00f6n\u00fclmesi h\u00e2linde \u00f6nceden yap\u0131lm\u0131\u015f \u00f6demeler gecikmeksizin iade edilir.<\/p>\n

(3) Sevkiyat\u0131n riski size aittir. Talep etmeniz h\u00e2linde uygun bir ta\u015f\u0131ma sigortas\u0131yla g\u00f6nderim yap\u0131l\u0131r; bundan do\u011fan masraflar\u0131 siz kar\u015f\u0131lamakla y\u00fck\u00fcml\u00fcs\u00fcn\u00fcz.<\/p>\n

(4) Size ek kargo masraf\u0131 y\u00fcklenmemesi ko\u015fuluyla k\u0131smi teslimatlara izin verilir ve bunlar taraf\u0131m\u0131zca ayr\u0131 ayr\u0131 faturaland\u0131r\u0131labilir.<\/p>\n

Yeniden stoklama \u00fccreti<\/strong>
Mallar geri g\u00f6nderilmeden \u00f6nce mutlaka SToxxparts sat\u0131\u015f biriminin onay\u0131 al\u0131nmal\u0131d\u0131r. SToxxparts\u2019\u0131n \u00fcr\u00fcn iadesini kabul etmesinden sonra, ilk net mal bedelinin %30\u2019u tutar\u0131nda yeniden stoklama \u00fccreti hesaplan\u0131r. \u0130ade g\u00f6nderim masraflar\u0131n\u0131 al\u0131c\u0131 kar\u015f\u0131lar.<\/p>\n

\u00a7 5 Ay\u0131plara kar\u015f\u0131 sorumluluk<\/h3>\n

(1) Ay\u0131plara kar\u015f\u0131 sorumluluk s\u00fcresi, mal\u0131n tesliminden itibaren bir y\u0131ld\u0131r. S\u00fcrenin k\u0131salt\u0131lmas\u0131 \u015fu durumlarda ge\u00e7erli de\u011fildir:<\/p>\n

– Bize atfedilebilen kusurlu davran\u0131\u015fla ya\u015fam\u0131n, bedenin veya sa\u011fl\u0131\u011f\u0131n zarar g\u00f6rmesi ve kasten ya da a\u011f\u0131r ihmalle meydana gelen di\u011fer zararlar; – ay\u0131b\u0131 hileli bi\u00e7imde gizlemi\u015f olmam\u0131z veya mal\u0131n niteli\u011fi i\u00e7in garanti vermi\u015f olmam\u0131z; – ola\u011fan kullan\u0131m amac\u0131na uygun olarak bir yap\u0131da kullan\u0131lan ve yap\u0131n\u0131n ay\u0131pl\u0131 olmas\u0131na neden olan mallar; – ay\u0131ptan do\u011fan haklarla ba\u011flant\u0131l\u0131 olarak bize kar\u015f\u0131 sahip oldu\u011funuz yasal r\u00fccu talepleri.<\/p>\n

(2) Mal\u0131n kararla\u015ft\u0131r\u0131lm\u0131\u015f niteli\u011fi olarak yaln\u0131zca kendi beyanlar\u0131m\u0131z ve \u00fcreticinin \u00fcr\u00fcn a\u00e7\u0131klamas\u0131 kabul edilir; \u00fcreticinin di\u011fer reklamlar\u0131, kamuya y\u00f6nelik tan\u0131t\u0131mlar\u0131 ve a\u00e7\u0131klamalar\u0131 kabul edilmez.<\/p>\n

(3) Ay\u0131p bulunmas\u0131 h\u00e2linde, se\u00e7imimize g\u00f6re onar\u0131m veya ay\u0131ps\u0131z mal teslimiyle y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fcm\u00fcz\u00fc yerine getiririz. Ay\u0131b\u0131n giderilmesi ba\u015far\u0131s\u0131z olursa, se\u00e7iminize g\u00f6re bedel indirimi talep edebilir veya s\u00f6zle\u015fmeden d\u00f6nebilirsiniz. \u00d6zellikle mal\u0131n ya da ay\u0131b\u0131n niteli\u011finden veya di\u011fer ko\u015fullardan aksi anla\u015f\u0131lmad\u0131k\u00e7a, ba\u015far\u0131s\u0131z ikinci denemeden sonra ay\u0131b\u0131n giderilmesi ba\u015far\u0131s\u0131z say\u0131l\u0131r. Onar\u0131m durumunda, mal\u0131n ifa yerinden ba\u015fka bir yere ta\u015f\u0131nmas\u0131ndan do\u011fan artan masraflar\u0131 kar\u015f\u0131lamak zorunda de\u011filiz; ancak ta\u015f\u0131ma, mal\u0131n kullan\u0131m amac\u0131na uygunsa bu h\u00fck\u00fcm ge\u00e7erli de\u011fildir.<\/p>\n

\u00a7 6 Al\u0131koyma hakk\u0131 ve m\u00fclkiyetin sakl\u0131 tutulmas\u0131<\/h3>\n

(1) Al\u0131koyma hakk\u0131n\u0131 yaln\u0131zca ayn\u0131 s\u00f6zle\u015fme ili\u015fkisinden do\u011fan alacaklar s\u00f6z konusu oldu\u011funda kullanabilirsiniz.<\/p>\n

(2) Devam eden ticari ili\u015fkiden do\u011fan t\u00fcm alacaklar tamamen \u00f6denene kadar mal\u0131n m\u00fclkiyetini sakl\u0131 tutar\u0131z. M\u00fclkiyeti sakl\u0131 tutulan mal\u0131n m\u00fclkiyeti devredilmeden \u00f6nce rehnedilmesi veya teminat amac\u0131yla devredilmesi yasakt\u0131r.<\/p>\n

(3) Mal\u0131 ola\u011fan ticari faaliyetiniz kapsam\u0131nda yeniden satabilirsiniz. Bu durumda yeniden sat\u0131\u015ftan do\u011fan t\u00fcm alacaklar\u0131n\u0131z\u0131 fatura tutar\u0131 kadar olan k\u0131sm\u0131yla \u015fimdiden bize devredersiniz; biz de bu devri kabul ederiz. Alaca\u011f\u0131 tahsil etmeye yetkili olmaya devam edersiniz. Ancak \u00f6deme y\u00fck\u00fcml\u00fcl\u00fcklerinizi usul\u00fcne uygun yerine getirmezseniz alaca\u011f\u0131 do\u011frudan tahsil etme hakk\u0131m\u0131z\u0131 sakl\u0131 tutar\u0131z.<\/p>\n

(4) M\u00fclkiyeti sakl\u0131 tutulan mal\u0131n ba\u015fka mallarla birle\u015ftirilmesi veya kar\u0131\u015ft\u0131r\u0131lmas\u0131 h\u00e2linde, i\u015flem an\u0131nda m\u00fclkiyeti sakl\u0131 tutulan mal\u0131n fatura de\u011ferinin di\u011fer i\u015flenen mallara oran\u0131 kadar yeni mal \u00fczerinde ortak m\u00fclkiyet ediniriz.<\/p>\n

(5) Teminatlar\u0131m\u0131z\u0131n ger\u00e7ekle\u015ftirilebilir de\u011feri, teminat alt\u0131na al\u0131nacak alaca\u011f\u0131 %10\u2019dan fazla a\u015ft\u0131\u011f\u0131nda, talebiniz \u00fczerine bu fazlal\u0131\u011fa kar\u015f\u0131l\u0131k gelen teminatlar\u0131 serbest b\u0131rakmay\u0131 taahh\u00fct ederiz. Serbest b\u0131rak\u0131lacak teminatlar\u0131n se\u00e7imi bize aittir.<\/p>\n

\u00a7 7 Uygulanacak hukuk, ifa yeri ve yetkili mahkeme<\/h3>\n

(1) Birle\u015fmi\u015f Milletler Uluslararas\u0131 Mal Sat\u0131m\u0131na \u0130li\u015fkin S\u00f6zle\u015fmesi kapsam d\u0131\u015f\u0131 b\u0131rak\u0131larak Alman hukuku uygulan\u0131r.<\/p>\n

(2) Tacir, kamu hukuku t\u00fczel ki\u015fisi veya kamu hukukuna tabi \u00f6zel malvarl\u0131\u011f\u0131 niteli\u011findeyseniz, ifa yeri ve yetkili mahkeme \u015firket merkezimizin bulundu\u011fu yerdir. Almanya\u2019da veya AB\u2019de genel yetkili mahkemeniz bulunmuyorsa da ayn\u0131 h\u00fck\u00fcm ge\u00e7erlidir.<\/p>\n

II. M\u00fc\u015fteri bilgileri<\/h2>\n

1. Sa\u011flay\u0131c\u0131n\u0131n kimli\u011fi<\/h3>\n

SToxxparts GmbH
H\u00f6rschweiler Stra\u00dfe 26
72296 Schopfloch
Almanya
Telefon: +49 7443 96729-0
E-posta: info@stoxxparts.com<\/p>\n

2. S\u00f6zle\u015fmenin kurulmas\u0131na ili\u015fkin bilgiler<\/h3>\n

S\u00f6zle\u015fmenin kurulmas\u0131 i\u00e7in gereken teknik ad\u0131mlar, s\u00f6zle\u015fmenin kurulmas\u0131 ve d\u00fczeltme olanaklar\u0131, Genel \u0130\u015flem Ko\u015fullar\u0131m\u0131z\u0131n (B\u00f6l\u00fcm I) \u00a7 2 h\u00fckm\u00fcne g\u00f6re ger\u00e7ekle\u015fir.<\/p>\n

3. S\u00f6zle\u015fme dili ve s\u00f6zle\u015fme metninin saklanmas\u0131<\/h3>\n

3.1. Ma\u011fazada kullan\u0131labilen diller, sipari\u015f s\u00fcrecinde g\u00f6sterilir.<\/p>\n

3.2. Sipari\u015f g\u00f6nderilmeden \u00f6nce s\u00f6zle\u015fme bilgileri, taray\u0131c\u0131n\u0131n yazd\u0131rma i\u015fleviyle yazd\u0131r\u0131labilir veya elektronik olarak kaydedilebilir.<\/p>\n","protected":false},"excerpt":{"rendered":"

I. 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